Special Needs

Car parking

Convenient parking for people with reduced mobility is available at Kaunas Airport. Designated places are located in the parking area P2. Attention: those places are ONLY for people with reduced mobility or other special needs. Any vehicle, not marked with special signs, will be towed away. You can also park your car in long - term parking area.

Designated arrival points

In the parking lot and next to entrance to the terminal there are designated places where you can inform about your arrival our information centre employees. All you have to do is to push the button and tell what kind of assistance you need.

Important !!!

  • We are doing our best to make your journey as comfortable as possible. In our airport you can find special WC, special seats, lifts and escalators.
  • We need some your help while making your journey comfortable – please inform airlines about your needs when you are buying a ticket. Inform Kaunas Airport about your needs at least 48 hours before your flight.
  • Arrive to the airport at least 2 hours before your flight. Be aware that check-in is closed 40 minutes before the flight.
  • Check if you have all your medicaments before the flight. Do not forget to take copies of the recipes of your medicaments. Above that, remember that it is not aloud to have big amounts of liquid in hand luggage. Liquids must be packed in separate containers, not bigger than 100 ml. You should put those containers into one plastic, clear and hermetic pack, not bigger than 1 liter. One passenger can only have one pack. For more information please visit this link: EU security rules at airports.
  • Make sure that your baggage is noticeable – it will be easier for you or for your assistant to find it after your flight.
  • You can find more information about air transport passenger rights at European Commission web page.

If you need more information, do not hesitate to ask. You can call us: +370 37 399307 or +370 682 35837. You can also write to us at info@kun.lt

You have possibility to complain if you didn't get qualified service or if you felt discriminating treatment. Our contacts for your complaints or suggestions:

SE Kaunas Airport,
Karmelava, LT-54460 Kaunas distr., Lithuania
Tel.: +370 37 399 396
Fax: +370 37 399 434
E-mail: kristina@kun.lt
 
According to Regulation (EC) 1107/2006 of the European Parliament and of the Council concerning the rights of disabled persons and persons with reduced mobility when traveling by air, you can also address your complaints to the Civil Aviation Administration:
 
Rodunios Road 2, LT-02188 Vilnius, Lithuania
Tel.: +370 52 739 116,  +370 52 739 029
Fax: +370 52 739 248
E-mail: caa@caa.lt, zegunyte@caa.lt

Regulation (EC) No 1107/2006 of the European Parliament and of the Council



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